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Business Terms & Conditions
 
BANK / PAYMENT GATEWAY :
  • Online transactions may only be completed with VISA and MasterCard credit cards and the use of the HDFC Bank Payment gateway.


  • You will be asked to provide a three (3) digits number printed on the back of the credit card’s signature strip, when completing a transaction online.


  • In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.


  • A confirmation receipt will be issued upon successful completion of transaction.


  • Tickets have to be purchased only by the owner of the Visa or Master card. (Please go through Ticket Collection process)


  • When authorization from the payment gateway is declined for any reason, the message will be displayed and an email will be sent to the email id used.


  • Store Merchandizing & King Club Membership have to be purchased only by the owner of the Visa or Master card.
ONLINE TICKETS - INSTRUCTIONS & POLICIES - IMPORTANT INFORMATION :
  • All Chennai Super Kings ticket prices are in Indian Currency. Chennai Super Kings Ticket prices and availability are subject to change at any time. A confirmation receipt will be issued upon full payment.


  • Chennai Super Kings Service will not be responsible for any weather delays, event postponements, event cancellations, change of venue, date, time, lost or stolen Chennai Super Kings Season tickets.


  • Tickets purchased can’t be returned, refunded nor exchanged.


  • Ticket prices and conditions may change without notice upon the event organizer sole decision; though once purchased a ticket guaranty the ticket holder of his right to attend the event for which such ticket was bought without the request of any further consideration whatsoever.
Chennai Super Kings will be sending emails to the e-mail address provided by the ticket buyer while completing the transaction. It is the sole responsibility of the ticket buyer to make sure that the e-mail address provided is valid.
ONLINE PURCHASE - TICKET COLLECTION PROCESS
Tickets purchased online can be collected by the buyer at the entrance of the venue between 10.00 AM and 6.00 PM.
TICKETS WILL BE ISSUED ONLY ON THE FOLLOWING DATES: May 17th, May 18th, May 19th, May 20th , May 22nd, and May 23rd.
The tickets will be remitted only to the credit card holder having purchased the tickets upon identified with the following
 
  • Submit a copy of the Photo ID, an Identification Document containing a picture used to buy the tickets online. E.g.

    • Passoport
    • Driving License
    • PAN Card
    • Voter ID

  • Submit the copy of the transaction number /email received along with the confirmation of the ticket purchase.
 
TICKET COLLECTION LOCATION
  Tamilnadu Cricket Association Ticket Issue Counter
  M.A. Chidambaram Stadium
  Victoria Hostel Road, Chepauk, Chennai - 600005.
  Phone: 91 44 28544175. Fax: 91 44 28552677.
For any inquiries related to the online ticket booking or the bulk booking, please contact via e-mail at groupbooking@chennaisuperkings.com.
 
GENERAL IPL TICKET TERMS & CONDITIONS
1. This ticket should be produced at the time of entry for bar code scanning.

2. Entry ticket is valid for one person only and no re-entry allowed.

3. The right of admission are reserved with the organizer.

4. The organizer reserves the right to frisk ticket holder at the entry point for security reasons.

5. Handbags, bottles, lighters, tins or cans, metal containers are not allowed inside the stadium.

6. The use of transistors, cameras or any other audio visual recording equipment is strictly prohibited.

7. Carrying of alcohol, cigarettes and banned substances are strictly prohibited.

8. No food or drink from outside is permitted.

9. The organizer does not take any responsibility for injuries, loss or theft of any personal belongings of ticket holder.

10.This cricket match is subject to Force Majeure condition.

11.No Exchange between classes or sections will be allowed.

12.Fire Crackers are not allowed inside the stadium.

13.Ticket should be produced whenever demanded by the organizers.

14.No Refunds will be made under any circumstances.

15.Ticket without the hologram is not valid.
 
STORE MERCHANDIZING & "KINGS CLUB" MEMBERSHIP - INSTRUCTIONS & POLICIES - IMPORTANT INFORMATION :

  • All Chennai Super Kings store merchandizing & “Kings Club” membership prices are in Indian Currency. The prices and availability of the Chennai Super Kings store merchandizing & “Kings Club” membership are subject to change at any time. A confirmation receipt will be issued upon full payment.


  • Chennai Super Kings Service will not be responsible for any weather delays, event postponements, event cancellations, change of venue, date, time, lost or stolen Chennai Super Kings Season tickets.


  • Chennai Super Kings store & “Kings Club” membership purchased can’t be returned, refunded nor exchanged.


  • Chennai Super Kings makes reasonable efforts to display online merchandise on this site as accurate as possible. Sometimes, however, factors including the display and color capabilities of your computer monitor, may significantly affect what you see on your screen. Chennai Super Kings is not responsible for the display of any color or detail of merchandise on your computer screen and does not guarantee that that such display is accurate.


  • Some featured merchandise may be available only in limited quantities or only while supplies last. Although Chennai Super Kings will attempt to remove any items that are out of stock from the site in a timely manner, display of an item on the site is not a guarantee that the item is currently available or that it will be available on a later date.


  • Chennai Super Kings will be sending emails to the e-mail address & merchandise to the mailing address provided by the buyer while completing the transaction. It is the sole responsibility of the buyer to make sure that the e-mail address & mailing address provided is valid.

 
KINGS CLUB TERMS & CONDITIONS
1. Any person is only entitled to one membership of the Kings Club.

2. Senior membership scheme of the Kings Club costs Rs 1000 per annum.

3. To become a Junior Kings Club member you must be attending a school as on the date of application. The Junior membership scheme costs Rs 500 per annum.

4. Chennai Super Kings reserves the right to refuse any application for membership at its sole discretion without reason.

5. Kings Club Membership Cards remain the property of Chennai Super Kings and must be produced for inspection on demand by any official, steward or employee of Chennai Super Kings or any police officer.

6. Membership programme is subject to IPL rules and regulations.

7. Membership is run on annual basis. All memberships purchased will be valid for a period of 12 months from the date of acceptance of the membership.

8. Membership is non transferable and is personal to the successful applicant.

9. Chennai Super Kings reserves the rights to add, change or modify the membership programme as per their discretion.

10. A Kings Club membership Card does not automatically guarantee the match ticket(s) these must be purchased on a match by match basis or season basis.

11. All Members and their Guest(s) shall at all times observe the Match Ticket Conditions of Issue. Chennai Super Kings reserves the right to cancel a Membership Card and membership without any compensation to any Member who is or whose Guest(s) is ejected from the Ground for breach of these terms or the Match Ticket Conditions of Issue.

12. Any breach of these terms shall render the Member or his Guest(s) liable to be ejected from the Ground or, if appropriate, refused entry to the Ground, in either case without compensation.

13. The availability of match tickets will be declared by Chennai Super Kings on a match by match basis in accordance with the IPL Ticketing Policies.

14. All communications regarding Kings Club can be addressed to : KINGS CLUB, C/o Show Space Solutions Pvt Ltd, #14 , First Main Road , Kottur Gardens, Chennai 600 085. Ph : 044 -42120202

 
ALL SALES ARE FINAL

 
 
 
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