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| BANK / PAYMENT GATEWAY |
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| Online transactions may only be completed
with VISA and MasterCard credit cards and the
use of the HDFC Bank Payment gateway. |
| You will be asked to provide a three (3)
digits number printed on the back of the credit
card’s signature strip, when completing
a transaction online. |
| In approximately 25-30 seconds (depending
on your internet connection) your bank will
issue, using the online payment gateway, an
authorization code and confirmation of completion
of transaction. |
| A confirmation receipt will be issued upon
successful completion of transaction. |
| Tickets have to be purchased only by the owner
of the Visa or Master card. (Please go through
Ticket Collection process) |
| When authorization from the payment gateway
is declined for any reason, the message will
be displayed and an email will be sent to the
email id used. |
| Store Merchandizing & Kings Club Membership have to be purchased only by the owner of the Visa or Master card. |
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| ONLINE TICKETS - INSTRUCTIONS & POLICIES - IMPORTANT INFORMATION |
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All Chennai Super Kings ticket prices are
in Indian Currency. Chennai Super Kings Ticket
prices and availability are subject to change
at any time. A confirmation receipt will be
issued upon full payment. |
| Chennai Super Kings Service will not be responsible
for any weather delays, event postponements,
event cancellations, change of venue, date,
time, lost or stolen Chennai Super Kings tickets. |
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Tickets purchased can’t be returned, refunded
nor exchanged.
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| Ticket prices and conditions may change without
notice upon the event organizer sole decision;
though once purchased a ticket guaranty the
ticket holder of his right to attend the event
for which such ticket was bought without the
request of any further consideration whatsoever. |
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Chennai Super Kings will be sending emails to the
e-mail address provided by the ticket buyer while
completing the transaction. It is the sole responsibility
of the ticket buyer to make sure that the e-mail
address provided is valid.
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For any inquiries or support related to the Chennai Super Kings online ticket booking, please contact the customer support number - +91-44-4505-2266
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| ALL SALES ARE FINAL |
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| ONLINE PURCHASE - TICKET COLLECTION PROCESS |
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TICKETS WILL NOT BE ISSUED ON THE MATCH DATES: Mar 14th,Mar 21st,Mar 31st,Apr 03rd,Apr 06th,Apr 13th, and Apr 15th.
The tickets will be remitted only to the credit
card holder having purchased the tickets upon identified
with the following
- Submit a copy of the Photo ID, an Identification
Document containing a picture used to buy the
tickets online. E.g.
- Passoport
- Driving License
- PAN Card
- Voter ID
- Submit the copy of the transaction number
/email received along with the confirmation
of the ticket purchase.
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| TICKET COLLECTION LOCATION |
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Tamilnadu Cricket Association
Ticket Issue Counter |
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M.A. Chidambaram Stadium |
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Victoria Hostel Road,
Chepauk, Chennai - 600005. |
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Phone: 91 44 28544175.
Fax: 91 44 28552677. |
For any inquiries related
to the online ticket booking or the bulk booking,
please contact via e-mail at groupbooking@chennaisuperkings.com
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| GENERAL IPL TICKET TERMS & CONDITIONS |
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1. This ticket must be produced by the holder of the ticket (“Holder”) at the time of entry into the Stadium. The entry gates will open 3 hours before the start of the Match.
2. Entry will be refused if the barcode has been tampered with or if the ticket has been defaced or damaged or tampered with in any way.
3. Each entry ticket is valid for one person only and no re-entry will be allowed.
4. The ticket only entitles the holder to access the area of the Stadium in which the relevant seat is located and no other area of the Stadium.
5. The ticket should be produced whenever demanded by the organiser (“Organiser”) of the match (“Match”) and the Organiser’s representatives.
6. The Organiser reserves the right to search / frisk the Holder at any time for security reasons.
7. No item including without limitation banners or flags etc, displaying commercial logos, which, in the Organiser's view, may conflict with the rights of any official sponsor of the Match, will be allowed into the Stadium.
8. Bottles, lighters, tins or cans, musical instruments, flammable, toxic, illegal or hazardous substances, metal containers, firecrackers or weapons are not allowed inside the stadium.
9. No food may be brought into the Stadium. No alcohol may brought into or taken out of the Stadium.
10. The Organiser shall be entitled to seize any prohibited items (as outlined in paras 7, 8 & 9 above) without liability and without any obligation to return such items or to compensate the Holder in respect thereof.
11. This ticket is strictly not transferable and is for the sole use of the purchaser.
12. This ticket shall not be exchanged, ceded, sold or transferred, whether in a commercial or promotional context (such as, without limitation, as a prize in a lottery or competition or as part of an advertising or promotional campaign), with or without consideration, unless written permission has been previously obtained from the Organiser.
13. The use of mobile phones, transistors, computers, cameras or any other audio visual recording equipment, for recording and/or communication of Match details, statistics, images etc is strictly prohibited.
14. The Holder acknowledges and consents to the recording of his/her likeness and/or voice and that IPL is entitled to use and sub-license all rights in respect of such recordings.
15. The Holder will not sell or offer for sale any product or service from any part of the Stadium.
16. Neither IPL nor the Organiser will be liable to the Holder whether in contract, tort or otherwise for any indirect, incidental, special or consequential loss or damage or for any loss of profit or revenue, loss of use, loss of business or contracts or loss of opportunity.
17. The Holder shall not engage in any form of “Ambush Marketing” and shall not conduct in any activity that conflicts with or infringes the rights of any official sponsor or commercial partner.
18. Foul, abusive or any form of discriminatory language (whether on the grounds of race, religion or otherwise), unruly language or any unruly or threatening behaviour will not be tolerated.
19. Entry onto the field of play at any time and the throwing of any article is strictly prohibited.
20. Refunds will only be made if the Match is cancelled without a single ball being bowled. No other refunds will be made. There is no obligation on the Organiser to reschedule the Match.
21. Spectators are reminded that any of the language or behaviour referred to in paragraph 18 above or any action in breach of paragraph 19 will result in ejection from the ground and possible further action such as criminal prosecution, identification by way of photographing and/or capturing by video camera of the images of such persons and life-bans being imposed on such persons.
22. Neither IPL nor the Organiser will subject to any limitation imposed by law be in any way liable to the Holder for any event, occurrences, or other timing the cause of which is beyond the reasonable control of IPL and the Organiser.
23. In addition to these conditions, entry shall be subject to any ground regulations specific to the Stadium.
24. Entry into the Stadium constitutes the agreement by the holder of the ticket to be bound by these terms and conditions and by any Stadium Regulations which may be displayed at the Stadium together with all present and future laws, rules and regulations whilst within the Stadium.
The Organiser reserves the right, without refund or other recourse, to refuse admission to anyone who is found to be in breach of these terms and conditions including, if necessary, ejecting the holder/s of the ticket from the Stadium after they have entered the ground.
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| STORE MERCHANDIZING - INSTRUCTIONS & POLICIES - IMPORTANT INFORMATION |
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All Chennai Super Kings store merchandise prices are in Indian Currency. The prices and availability of the Chennai Super Kings store merchandise are subject to change at any time. A confirmation receipt will be issued upon full payment.
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Chennai Super Kings’ Merchandise is being marketed by Oceanbed and the bill given to you will come in the name of ‘Oceanbed Gifts & Merchandise Pvt. Ltd.’.
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| Chennai Super Kings makes reasonable efforts to display online merchandise on this site as accurate as possible. Sometimes, however, factors including the display and color capabilities of your computer monitor, may significantly affect what you see on your screen. Chennai Super Kings is not responsible for the display of any color or detail of merchandise on your computer screen and does not guarantee that such display is accurate.
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| Some featured merchandise may be available only in limited quantities or only while supplies last. Although Chennai Super Kings will attempt to remove any items that are out of stock from the site in a timely manner, display of an item on the site is not a guarantee that the item is currently available or that it will be available on a later date.
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Chennai Super Kings will be sending emails to the e-mail address & merchandise to the mailing address provided by the buyer while completing the transaction. It is the sole responsibility of the buyer to make sure that the e-mail address & mailing address provided is valid.
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Deliveries are currently available for locations in India only.
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All Chennai Super Kings’ Merchandise orders will be processed & shipped in 3 business days and the items would be delivered in 7 business days.
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REFUNDS & RETURNS - Chennai Super Kings store items purchased can’t be cancelled, returned or refunded;
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EXCHANGE – Chennai Super Kings store exchange policy allows the case of damaged package evident at the time of delivery. If package is delivered to you in a damaged / defective condition, please do not accept the courier & return it back with the same delivery person. Also, contact us via email us the details with the ‘Order no’ on the Subject line to cskcustomercare@oceanbed.net.
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For any feedback or complaints, please contact us at cskcustomercare@oceanbed.net with the topic of your feedback / complaint as the subject.
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| KINGS CLUB TERMS & CONDITIONS |
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1. Any person is only entitled to one membership of the Kings Club.
2. Senior membership scheme of the Kings Club costs Rs 1000 per annum.
3. To become a Junior Kings Club member you must be attending a school as on the date of application. The Junior membership scheme costs Rs 500 per annum.
4. Chennai Super Kings reserves the right to refuse any application for membership at its sole discretion without reason.
5. Kings Club Membership Cards remain the property of Chennai Super
Kings and must be produced for inspection on demand by any official, steward or employee of Chennai Super Kings or any police officer.
6. Membership programme is subject to IPL rules and regulations.
7. Membership is run on annual basis. All memberships purchased will be valid for a period of 12 months from the date of acceptance of the membership.
8. Membership is non transferable and is personal to the successful applicant.
9. Chennai Super Kings reserves the rights to add, change or modify the membership programme as per their discretion.
10. A Kings Club membership Card does not automatically guarantee the match ticket(s)
these must be purchased on a match by match basis or season basis.
11. All Members and their Guest(s) shall at all times observe the Match Ticket Conditions of Issue. Chennai Super Kings reserves the right to cancel a Membership Card and membership without any compensation to any Member who is or whose Guest(s) is ejected from the Ground for breach of these terms or the Match Ticket Conditions of Issue.
12. Any breach of these terms shall render the Member or his Guest(s)
liable to be ejected from the Ground or, if appropriate, refused entry to the Ground, in either case without compensation.
13. The availability of match tickets will be declared by Chennai Super Kings on a match by match basis in accordance with the IPL Ticketing Policies.
14. All communications regarding Kings Club can be addressed to : KINGS CLUB, C/o Show Space Solutions Pvt Ltd, #14 , First Main Road , Kottur Gardens, Chennai 600 085. Ph : 044-42120202
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